***FAQ***

Q1: Are they original Lego bricks?
They are not original LEGO parts,but all the brick parts are 100% new and of high quality ,compatible with most brands.

Q2:What is the material of the part?
The bricks material is ABS plastic, environmentally friendly, safe, and non-toxic.

Q3.What are the differences between these parts and the original lego brick parts ?
It will be slightly tighter than the lego parts,But this also makes the assembled model more robust.

Q4.What is included in the order package?
All parts for assembling models,soldiers and some tools.

Q5.What is the product packaging?
new in sealed bag,

Q6.Parts with patterns,are they printing or sticker ?
They are stickers.(Can tear off the plastic transparent film on the surface)

Q7.How do I know the product parameters ？
We will make a detailed introduction on each product page.

Q8.Is it a paper instructions?
NO,It's PDF Digital Building Instructions.

Q9. How do I get the PDF manual ?
Download by QR-Code.
Or contact us and send it by email.(uubrick@163.com)

Q10.Why are your kits so much cheaper than other brands?
We have our own factory and warehous, not third -party dealers.

Q11.Does the price of the product include tariffs?
Because the tariff policy of various countries is different, our product prices do not include tariffs.

Q12.What other services do you provide ?
Support dropshipping,wholesale and colors custom.

Q13.How long will the shipment be made after paying the order?
1-3 workdays.

Q14.Which countries can your products be sent to?
We ship worldwide,Global delivery,Fast free standard shipping method for most countries.

Q15.How long does it take for my order to arrive?
Shipping time is between 2 to 5 weeks.

Q16.Do you provide tracking number?
Yes, on all our orders tracking numbers are provided,You can check your package logistics tracking information at any time.

Q17. Can I cancel/edit my order or change my address?
Please contact us within 12 hours after you pay the order.

Q18.How can I contact you with some other questions ?
Method 1: Online chat (In the lower right corner of the web page, you will find the window of online chat)
Method 2: Contact by email.(uubrick@163.com)